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Nationally Recognised Training

ICAICT511A Match IT needs with the strategic direction of the enterprise

Recognition of Prior Learning (RPL)

EasyRPL is the Leading provider of Recognition of Prior Learning (RPL) for ICAICT511A Match IT needs with the strategic direction of the enterprise. We focus on Skills Recognition for the full qualification. If required we can organise gap training where needed.


This unit describes the performance outcomes, skills and knowledge required to ensure information technology (IT) services meet current and future internal operational enterprise requirements.


This unit applies to system administrators who maintain and support critical infrastructure for commercial and business objectives in small to medium-sized organisations.

Required Skills

Required skills include:
- analytical skills to:
- compare advantages and disadvantages of current and proposed IT systems
- evaluate effect of IT changes
- determine possible IT client support gaps
- review objectives and performance measures
- communication skills to:
- negotiate with other team members during the planning process
- report effect of IT development to appropriate person
- literacy skills to:
- document recommendations and develop action plans
- organise and present information according to business report writing requirements
- planning and time-management skills to:
- plan client-support service delivery within quality, time and cost parameters
- manage client-support services
- research skills to:
- identify business objectives and future requirements
- source basic information from readily available sources.

Required Knowledge

Required knowledge includes:
- analysis and planning approaches to technical problems or management requirements, taking into account the hardware platform used by the organisation, and network and security guidelines
- current system functionality to forecast for planning
- operating systems supported by the organisation to forecast for planning
- possible competing and complementary internal and external operating environments
- technology and product directions for evaluating and forecasting vendor and technology trends.

Critical aspects for assessment and evidence requird to demonstrate competency in this unit

Evidence of the ability to:
access and analyse relevant information on changes to technology and resources
analyse strategic plans to determine future technology needs
monitor resource use and cost-efficiency, and effectiveness of technology
develop and document action plan detailing standards, targets and implementation methods.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Appropriate person may include:
authorised business representative
Organisational policy and procedures may include:
human relations
internal and external operating environments.

Licensing & Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

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