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Nationally Recognised Training

SITXINV002A Control and order stock

Recognition of Prior Learning (RPL)

EasyRPL is the Leading provider of Recognition of Prior Learning (RPL) for SITXINV002A Control and order stock. We focus on Skills Recognition for the full qualification. If required we can organise gap training where needed.


This unit describes the performance outcomes, skills and knowledge required to control and order stock. It requires the ability to process stock orders, maintain stock levels, minimise stock losses, manage stocktakes and maintain all documents that relate to the administration of stock.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
The skills required by managers to establish and monitor cost-effective order and supply arrangements are covered in SITXINV003A Manage and purchase stock.


This unit describes a fundamental administrative function for the tourism and hospitality industries and applies to the full range of industry sectors and environments.
Stock control systems might be manual, but increasingly stock control is computerised. This unit covers the administrative control of any type of stock.
Supervisory personnel who operate with a considerable level of autonomy or under limited guidance from others would be responsible for controlling and ordering stock. They would be largely responsible for making decisions on the overall administration of stock and would be the contact person for operational staff referring any stock discrepancies.

Required Skills

The following skills must be assessed as part of this unit:
literacy skills to process all stock order documents and reconcile incoming stock records against purchase orders
writing skills to record and maintain all stock records and produce complex stocktake reports
high-level communication skills to inform colleagues on their individual stock ordering and stocktake responsibilities and liaise with suppliers about deliveries and discrepancies
critical thinking skills to allow for the analysis of stock records to determine stock losses and to make appropriate recommendations for improvements
numeracy skills to perform complex calculations involving reconciling stock orders and levels.

Required Knowledge

The following knowledge must be assessed as part of this unit:
stock ordering procedures
stock level maintenance techniques appropriate to industry sector
stocktake procedures appropriate to industry sector
stock recording systems
stock security systems and procedures
types of stock control documentation and systems
reasons for stock loss and damage and methods used to control these.

Critical aspects for assessment and evidence requird to demonstrate competency in this unit

Evidence of the following is essential:
ordering, control and overall administration of continuous stock supply within a specific tourism and hospitality industry environment
ability to meet accuracy and speed requirements for completion and maintenance of stock records
project or work activities conducted over a commercially realistic period of time so that the stock control and maintenance aspects of this unit can be assessed.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Stock control systems may be:

Stock may include:
food and beverages
equipment, such as office equipment and maintenance and cleaning equipment
brochures and promotional material
cleaning supplies and chemicals
vouchers and tickets
souvenirs and other retail products.

Stock losses may relate to:
lack of rotation leading to product deterioration
inappropriate storage conditions
access by pests or vermin

Licensing & Regulatory Information

Not applicable.

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