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Nationally Recognised Training

SIRXICT001A Operate retail technology

Recognition of Prior Learning (RPL)

EasyRPL is the Leading provider of Recognition of Prior Learning (RPL) for SIRXICT001A Operate retail technology. We focus on Skills Recognition for the full qualification. If required we can organise gap training where needed.


This unit describes the performance outcomes, skills and knowledge required to operate a variety of retail equipment. It involves identifying the correct equipment required for a given task, maintaining retail equipment, applying keyboard skills and operating data entry equipment.


This unit requires the skilled operation and maintenance of a range of retail equipment, including point-of-sale systems, keyboards and data entry equipment according to manufacturer instructions, design specifications, store policy and designated timeframes. This work is undertaken with some supervision and guidance.

Required Skills

The Required skills includes:
- planning and organising skills to complete tasks in set timeframe
- problem solving skills to deal with different types of transactions
- literacy and numeracy skills to:
- read store procedures for operating equipment
- enter data
- perform point-of-sale transactions
- follow common fault-finding procedures

Required Knowledge

The Required knowledge includes:
- store policy and procedures in regard to:
- the operation of store retail equipment
- maintenance of store retail equipment
- reporting problems and faults
- relevant legislation and statutory requirements
- relevant OHS regulations
- relevant industry codes of practice
- purpose and impact of using electronic technology
- operation and maintenance of store retail equipment
- licensing requirements for carrying and moving merchandise (if applicable).

Critical aspects for assessment and evidence requird to demonstrate competency in this unit

Evidence of the following is essential:
operates a range of store retail equipment according to store policy and procedures and industry codes of practice
operates and maintains a range of store retail equipment according to manufacturer instructions and design specifications
applies store maintenance program and reports faults and problems
consistently applies safe working practices in the operation and maintenance of store retail equipment according to OHS legislation and codes of practice
reads and interprets operation manuals to solve routine faults and errors and maintains and uses equipment effectively
uses keyboard skills to enter and edit data accurately
completes tasks in set timeframe.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Equipment may include:
point-of-sale terminals
electronic bar coding equipment for price labelling and stocktaking
portable data entry
EFTPOS terminals
electronic ordering equipment
wrapping and packing equipment
equipment for carrying or moving merchandise
equipment for storage of merchandise, including refrigerators
weighing machines
security tag systems
trolley return equipment
numerical keyboard equipment, including calculators.
Safety requirements may include:
hazard identification (e.g. workplace inspections)
emergency, fire and accident procedures
personal safety procedures
stress management
procedures for the use of personal protective clothing and equipment
reporting incidents and accidents in the workplace.
Relevant personnel may include:
team leader
Store policy and procedures in regard to:
store administration
clerical systems
operating and maintaining retail equipment
Work Health and Safety (WHS)

Licensing & Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

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